[dessant]

I agree that this is how it should work. Though in practice issue and feature request templates are usually left there unfilled, and people will find a way to reach out on all of your social media accounts. My experience has been that the lines we draw are regularily disrespected.

[peterwwillis]

More and more projects are turning off GH Issues & PRs and I think it's a good practice.

I think setting the expectations early and visibly may prevent some of the disrespect on social media, but private or pseudonymous amounts may help too. (Maybe all code authors should use pseudonyms, the way book authors do?)