Hacker News new | ask | show | jobs
by ukoki 2629 days ago
> If a normal business behaved like this and then just shrugged their shoulders, no one would stand for it

That's not quite true. No one blames the US postal service for death threats sent in the mail. Facebook is not the USPS, but it's not a traditional publisher either — and just like the USPS it simply couldn't work if you wanted the same level of editorial oversight as a publisher.

edit: typo

7 comments

The thing that makes Facebook different from the postal service is that Facebook provides an amplifier.

You can send one message and it'll be received by many.

Facebook may not have to take responsibility for users' content or wrangling with issues such as free speech but they must take responsibility for what and how they choose to amplify and recommend that content to others.

Traditionally this is a power that has only been held by broadcasters. Broadcasters have things like time delays and "dump switches" when they are conducting live shows. The time delays are mostly used to insert the "bleeps" for bad language. The "dump switch" is a more brutal approach that allows them to avoid broadcasting something that is going terribly wrong.

Broadcasters also have "watersheds" that place time constraints on when certain types of things can be broadcast and broadly define who the expected audiences are.

In this case, Facebook are acting more like a broadcaster than a publisher or message conveyer. Because the audience can be more tightly controlled than a regular broadcaster, there is a case to be made for making the responsibility bar higher, not lower, so that inappropriate content cannot be deliberately targeted at vulnerable people.

<stupid pushing the analogy too far reply> If US Post opened and scanned all the letters, and offered to sell targeted firearm advertising to people who send death threats, nobody would say "That's OK, they're just 'The Platform'"...
> but it's not a traditional publisher either

Then maybe it shouldn't behave like one. FB actively selects articles to show on your feed - via algorithm, instead via human, but the effect is the same.

That is a choice they could easily undo. It is also a choice a large number of people would be happy to see. ("I just want my feed ordered by date, no filtering" is a very common request). The only reason that doesn't happen is that the enragement metrics go up if you select what you present to people.

So FB is deliberately choosing articles to show you, and it is making that selection for monetary gain. How is that not a publisher?

> No one blames the US postal service for death threats sent in the mail

Mailing death threats is illegal: https://www.law.cornell.edu/uscode/text/18/876 (so much for "free speech", eh?)

It doesn't appear to be illegal to post them on Facebook?

It is illegal to post on facebook too.

The question is: who should be enforcing the law....

So yeah, change the law. Hold the posters accountable. Why Facebook? That's absurd
> No one blames the US postal service for death threats sent in the mail

If people were regularly mass mailing death threats to large fractions of the population, it would sure as hell get regulated.

I'm not sure that the USPS parallel works completely, but I do get your point.

I agree that it couldn't work in the way it currently does, but that's what I'm getting at - that maybe it shouldn't be able to work in the way that it does presently. I think that it is much more like a broadcaster than a 'platform', but I know not everyone agrees with that.

On the other hand the USPS doesn't turn your letters into public announcements. They don't decide which letters you see and which you don't. They don't decide what ads go with it. The analogy is fundamentally flawed.