[tomrod]

Of course. And my thinking when posting my first comment was the cliche critique that Google has no human tech support. I wrote it a bit tongue in cheek after trying to get a human at another tech firm for several weeks now.

I fully understand what you're saying and mostly agree. Thoughts on having registered users of certain products having access (e.g. Domain purchasers, Google app admins [office? What is that product suite called these days?])?