The question is quite broad. If you're new to HackerNews check https://github.com/cjbarber/ToolsOfTheTrade Many services are SaaS with monthly pricing and there's a lot of promotion (startups adding themselves). The HR section seems relevant.
I'd say the majority starts simply to lots of Excel/GoogleDocs spreadsheets, then add chat tools for the website, then messaging tools for the team to manage one mailbox (https://frontapp.com/, https://missiveapp.com/ and such), possibly https://calendly.com/ to let user add themselves to calendars, sales tools like https://close.com/
High growth might then require consolidated data with tools like Salesforge, https://www.hubspot.com/, https://segment.com/ To integrate and finetune those can be a full-time (engineering) job.
Thanks, how could I make the question more specific?
I had a quick look at the ToolsOfTheTrade, we are currently using Trello to organise who’s working on what and to do list, an industry specific service for invoicing, gmail for team communication, Hubspot for new leads and several spreadsheets and gdocs.
I’ve researched quite a bit about the tools but I’d like to hear from first hand experience how people are implementing this as I can see that the setup we have today is about to stop working, it’s getting harder to find and track what’s going on and I’m afraid to choose a wrong tool now that could be tougher to change later on. Or that there’s a smarter simpler way to do things that I’m now aware.
I had a quick look at the ToolsOfTheTrade, we are currently using Trello to organise who’s working on what and to do list, an industry specific service for invoicing, gmail for team communication, Hubspot for new leads and several spreadsheets and gdocs.
I’ve researched quite a bit about the tools but I’d like to hear from first hand experience how people are implementing this as I can see that the setup we have today is about to stop working, it’s getting harder to find and track what’s going on and I’m afraid to choose a wrong tool now that could be tougher to change later on. Or that there’s a smarter simpler way to do things that I’m now aware.