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by kevsim 2640 days ago
Perhaps a GDPR takeout request could answer this? Provided they’re doing things by the book.
3 comments

This is a good idea, I got tempted to try this. Found this page on their homepage (in Swedish): https://www.klarna.com/se/dataskydd/

Where it says you can email this address "dataskydd@klarna.se" if you either want them to delete your data (except data they are required to store as a bank) or if you want a print out of your personal information they store.

The matching UK site (in English) is here: https://www.klarna.com/uk/privacy-policy/ and has this email for the same purpose: "privacy@klarna.co.uk"

Klarna seems to be under investigation currently for not complying with the GDPR: https://www.insidescandinavianbusiness.com/article.php?id=37...
1.4 ?
Klarna shits on GDPR and giggles while doing so.

Ive been asking them singe GDPR took effect to provide me with all details they have about me, and to delete my account.

Not even a response.

They claim "financial institutions" are exempt due to money laundering laws.

That I understand, financial transactions they can keep, but I know a friend works there, they dont only keep financial transactions, they keep data of every website/shop I visited where they have an "integration with".

Have you sent a complaint to the regulator? At least the Portuguese data protection commission is quite responsive, a clear email containing all the information I could gather was enough to trigger investigations, which resulted in warnings and even a couple of fines.