[dustindiamond]

Have anything I can read instead of sitting through 12 minutes of a talking head?

If it is a true certified, the checklist (standarized by the manufacturer) will have to be signed off by a factory-certified technician, so there is a paper-trail.

[ams6110]

and we all know that a car dealer would never do something like sign off the checklist without actually having done the work. /s