[haukilup]

Edit: Still not in Canada, though it seems to be in more countries. Very frustrating!

Original: I don't think they enable the ECG feature for anyone outside the US. It's locked based on the point of sale last I checked. Very frustrating to buy something so expensive to find out it's been region-locked!

[peteretep]

> The watchOS 5.2 update expands the availability of the ECG app to Hong Kong and 19 European countries, including Austria, Belgium, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Romania, Spain, Sweden, Switzerland, and the UK

[mr_toad]

It counts as a medical device, which means it has to go through extensive certification. Different countries have different procedures.

[haukilup]

Correct! The frustrating part (for me) is Apple’s lack of transparency in the extended delay in the release of this feature. It was heavily promoted, yet to find out that the ECG feature wasn’t available prior to purchase you had to dig through their support documents to find the list of countries it is available in - which at the time of my purchase, was between 1-4.

But I only found that out after spending 3 days income on the device - because who would expect that a heavily promoted feature WASN’T available?

I understand Apple’s choices of communication from their perspective as a for-profit business, which only makes me unhappier.