[mattparmett]

Rideshare is certainly important in the healthcare world for NEMT (non-emergency medical transport). Both Lyft and Uber have built out health-related teams and business lines recently to address the NEMT market. [0]

Prior to rideshare companies entering this market, there were legacy transportation "brokers" that coordinated and provided NEMT services - the largest and most well-known being Logisticare.

Recently, newer companies have been started in the NEMT space. One example is Circulation [1]. These companies may provide transportation services directly, but also sit on top of existing rideshare companies like Lyft. Circulation and Lyft formed a partnership in December 2017 [2]. Circulation was actually recently acquired by Logisticare.

So the answer to your question - rather than relying on a single rideshare company for your NEMT, consider using a broker (either old-school or new-school) that diversifies your rideshare exposure and abstracts away the actual rideshare companies from your workflow.

(Disclaimer: the VC fund I work for was an investor in Circulation before they were acquired, but we're no longer invested.)

[0] https://www.uberhealth.com/ [1] https://www.circulation.com/ [2] https://www.businesswire.com/news/home/20171205005862/en/Cir...