[wgerard]

Don't take this as a tacit defense of whichever son it was by any means, but: There are plenty of situations where the interaction between the government <-> constituents is very much like a business <-> customer relationship, and it's not totally insane to think that it could be a better/friendlier/more efficient one.

Example: Interactions with TSA, IRS, DMVs (state government obviously but a government nonetheless), etc.

I get what you're saying, but I think you also have to understand what Andrew Yang is implying (not particularly interested in looking up the quote from whichever son).