[cazum]

Yep. I worked at a toys r us in high school, and can say that selling toys was a secondary priority. A sales associates main purpose was to sell extended warranties offered through some bullshit 3rd party.

I don't know how prevalent this was, but I was trained to lie to customers in order to sell them. I was told the warranty would cover any damage to products at all, and 5 months in I finally read the fine print and realized I'd been used to scam hundreds of people. Quit shortly after.