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by codeape
2641 days ago
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So if I understand the article, one should use the communication pattern: When ____[observation], I feel ____[emotion] because I’m needing some ____[universal needs]. Would you be able to ____[request]? For instance: When [you're acting like a dickhead], I feel [the urge to punch you] because I'm needing some [fking professionalism]. Would you be able to [stop acting like a dickhead]? |
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There’s also a section explaining the difference between requests and demands.
But your formulation does tend to highlight why people get incensed at amateurish imitations of NVC.