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by prodigal_erik
5675 days ago
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Comcast's site mentioned self-installation, so I went out and bought a DOCSIS 3 modem that was on their supported list, plugged it in, and it told me via HTTP that it had a good signal. Then when I tried to sign up they explained to me that self-installation was not permitted for new users, and rather than just light it up, I would have to wait two weeks and stay home from work so some flunky could show up and "install" a simple device which I already knew to be working. Pissed me off so much I went with DSL, which was live via self-install a few days later. |
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