[elken]

Not my screw up but working for a fairly large e-commerce site we had a cron job to pick up 'stuck' orders and push them down to the warehouse every 30 minutes.

For a combination of reasons there was one order which was picked up every time the job ran.

This went on for a very long time and nobody in the company realised. The warehouse staff were all agency workers who dispatched B2B and B2C so sending a pallet wasn't unusual for them. It was only when the customer got in touch asking us to please stop sending the same thing that we were alerted.

Apparently she had ordered the items to her friend's office and they were getting very frustrated having to deal with them.

Even worse the customer was in China and the company had to order a shipping container to retrieve the stock.