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by imandride 2645 days ago
My boss recently have me six of her previous MacBooks that Apple deemed unrepairable, stating liquid damage on all of them. Upon further inspection only one had liquid damage, two had unresponsive touchpads, one non functioning keyboard, one a shattered screen, and a screen that was peeling excessively. I was astonished at the disrespect they have for their own customers.
1 comments

Your boss bought 5 replacement MacBooks instead of just saying, "I never spilled liquid into any of these"?

TBH I'm astonished at what Apple customers accept.

What are they supposed to say? Apple computers have small moisture indicators in their computers and when those are tripped you won't get anything for free.
They are supposed to say, "I don't care what the indicator says, I never spilled anything on this laptop".

If the indicator doesn't do what it's supposed to then why would you accept it once? Why would someone accept it 5 times??

As a comment, if the other parts of the laptop can fail it's not unreasonable to think that the moisture indicator could also fail.