[greedo]

I did a review of Shure in ear monitors. They sent me their entire product lineup, though I only reviewed two of their products. The highest priced monitor had a cable break 2 years later, with only minimal use in that period. They had/have outstanding customer support for this class of monitor, and replaced it for free. Cable broke 6 months later. They would have replaced that too, but I didn't pay for the monitors, and felt like it was right to push it. These are the type of in ear monitors musicians use on stage during performances, and easily run of $1k. They sounded fantastic, but they were as reliable as Apple's $30 corded airbuds.

[exergy]

Don't know what to tell you, except my experience didn't match yours. The only special thing I do to care for them is to fold them in figure-of-eights so that there isn't much stress on the cables when stowed. They've gotten caught in doorknobs etc. during my time of owning them, but still going strong.