[Pokepokalypse]

To me - having had a 25 year career in customer-facing systems engineering and support, this just reeks of dismissing the first-hand account of UX.

If the problem is lack of training, (or even "possibly maybe failing sensors") - and your failure mode includes "maybe killing 150+ paying customers in one shot" ... seems like a no-brainer, to me, to fucking ground the planes, and take immediate corrective action.

And again: just my opinion, it just reeks of someone who spends their days in a "spreadsheet-facing" position, making the decision to not ground these planes, not take their users' (pilots) reports seriously, and continue to risk hundreds of customers' lives (and thousands of their own employees livelihoods) on a daily basis.