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They made the same mistake IE made: around Firefox 3, they allowed their browser to become terribly slow, and so Chrome ate their lunch. Because let's be honest, Chrome was and still is so much faster than Firefox, and that's why they won. You could argue that Chrome has infinite ad budget, and that obviously helps, but I'm a Google hater and I'd gladly use Firefox if it was better or at least on par with Chrome, but it's not. I understand fixing something like that takes a lot of effort, but they lost a lot of time and money in projects that had no chance of working out, such as FirefoxOS (really? making an entire OS using the slowest browser engine that there is on the cheapest ARM hardware they could find?), Hello, Persona, etc. They also abandoned Thunderbird, which I will never forgive, the same way I will never forgive Google for abandoning Reader. Servo is a nice project but the chances it will be abandoned after years in development are over the roof. So now they are focused on their privacy improvements, but they can't stop shooting themselves in the foot (sending your browsing history to the advertisement company Cliqz, remotely installing an addon to advertise the Mr. Robot show, installing Pocket by default...) Then, if it is slower, and they don't seem to be able to take my privacy seriously despite their claims to the contrary, why in hell should I use Firefox? |
Every tech company has failed projects, you can't blame them for trying.
Look at Google: google wave, google plus, google buzz, their clusterfuck of IM / phone calls.
I mean knock yourself out, there's a whole list here: https://en.wikipedia.org/wiki/List_of_Google_products#Discon...
My point being, Mozilla has to try to innovate, and they have to try these projects. They're being reproached that some failed, but no one is questioning Rust now that it's taking off...