| Zendesk | Software Engineers | San Francisco, CA | Full Time | ONSITE | https://www.zendesk.com/jobs/view/?job=a3c838ff-cf85-4701-ae... Email is one of the most critical communication channels for Zendesk. Our system sends and receives millions of emails a day and our customers rely on us to keep the processing times fast and maintain high outbound delivery rates. The email team is a core product group that does platform, operational, and feature work. About you: * You are curious and love solving difficult problems * You are mature, empathetic, and have strong communication skills * Colleagues describe your code as beautifully clean, efficient, and maintainable * You have deep experience with at least one dynamic language, preferably Ruby * You know your way around relational and key-value datastores * You have experience working on large-scale, business-critical systems Some nice-to-haves: * You have prior experience working on the front-end (React/Redux an even greater nice-to-have) * You have ops experience and have worked with Docker and K8s * You are familiar with email standards (and how they’re broken) * You understand or have worked with SPF, DKIM & DMARC * You have a Bachelor's (and/or graduate) degree in Computer Science or related |