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by ktjfi 2654 days ago
All mails I've sent to maintainers of packages regarding issues with them have been ignored. I think they prefer you to use the bug tracker. (Which sucks, so I always end up doing nothing about it.)

In the end I switched all my servers to Ubuntu. It's been good and I love PPAs.

3 comments

Ubuntu bug reporting is just as shitty. No reply for 6+ months was common for me. One time I even tracked down the issue, which was fixed upstream just one commit after the one they used for their package. Still no reaction, but about a year later they asked of the problem still persists with the current release. I didn't bother to reply and stopped reporting to either Ubuntu or Debian.
I had the same experience. After an Ubuntu update, my workstation was suddenly not able to mount an NFS filesystem from FreeBSD when Kerberos was enabled.

The bug was rather quickly marked as confirmed, with absolutely no updates for several years, even though the root cause was known. As far as I know, it still hasn't been fixed.

Exact same experience. The best bug reporting experiences I had were with arch and Nix.
My experience: I submitted a bug once, with patch, using the official bug tracker and jumping through all the hoops. It was ignored completely. When I went on IRC, the response was "perhaps you'd like to become the package maintainer?".

The bug remains to this day.

> I think they prefer you to use the bug tracker. (Which sucks, so I always end up doing nothing about it.)

Oh, so much this. The crappiness of bug reporting for Debian has meant that I stopped trying to report issues years ago.