Hacker News new | ask | show | jobs
by chris_wot 2662 days ago
Apple have a real quality problem. I would say it is worse than Microsoft Connect.
3 comments

Each team at MS is independently ran. I worked on teams where all bugs, and I mean all bugs, with more than ~5 repros in the wild, got fixed.

Then I worked on other teams that just gave up. Sometimes for good reason, fixing long standing bugs could mean a major re-architecture of existing code that would likely induce more bugs than it would fix.

But I also saw teams give up due to sheer overwork and lack of time.

Management matters.

MS connect was deleted, breaking all old bug links: https://docs.microsoft.com/en-us/collaborate/connect-redirec...
Sorry - worse than it was. And yes, that decision was sheer idiocy.
They're not even trying until they can match the idiocy of Microsoft's Feedback Hubs though.

Making users their testers AND not giving them good tools to file bugs takes a special kind of hubris.