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by rob_austin 2657 days ago
Agreed. I have been using Airbnb since 2010. I've had more bad experiences when using Airbnb compared to hotels. Earlier it used to be cheaper to stay in Airbnb, but not anymore. Their fees are outrageous and the quality of the accommodation has been wildly inconsistent.

I find it more stressful to stay at an airbnb.. lots of weird rules and policies to keep track of. Airbnb customer service is horrible when things go wrong.

The better Airbnb locations are managed by professional companies. Their prices tend to be high.

Nowadays, I consider staying in Airbnb only for a long trip with a lot of people when I can justify the time to thoroughly research the places. Otherwise, I prefer the consistent experience offered by Hilton/Hyatt/Marriott. Ironically it is relaxing for me to come back to the cookie cutter furnishings where I won't have to open 5 cabinets to find a coffee mug.

2 comments

Same here. I used to always go for an Airbnb, now I generally do a hotel unless I'm staying with a large group of people and need a big house.

The early Airbnb days were great, because it was mostly people that were renting out their place while they traveled. They cared about their place and they wanted you to care about their place. It reminded me of how eBay was before it became just another marketplace, it was a more personal experience.

Every single bad Airbnb experience I've had has been with the people that are taking out second properties to rent on Airbnb as a business, so they are completely disconnected from it.

Why should an AirBNB be cheaper? In many ways, you're getting more. More square footage, more amenities, more options. Sure, I can stick a family of 4 in a hotel room with 2 queens, but we will be way more comfortable in an AirBNB with a kitchen, living room, etc.

I totally understand why a business traveler would want consistency and simplicity. When traveling with family, I'm happy to pay more for the AirBNB experience, even if one of the adults has to sleep on a sofa bed in the living room, while the other is in a king bed with the kids. (Assuming a 1 bdrm rental. 2 bdrms is even better.)

There's no maids, room service, or any of the usual hotel amenities.
Or insurance. Or licensure. Or security, trained staff, inspections, commercial grade construction.

They should be fined or in jail.