[vegashacker]

This has been my experience exactly (I’ve tried it in American and international markets, but don’t recall specific cities). I try them like once every 6 months and am always disappointed. You go thru the whole flow to find that there’s a Hotel Tonight fee and therefore the rate is more expensive (or at least isn’t cheaper) than you’d get by simply searching various other travel sites, and they don’t give you a guaranteed room type. Maybe if you don’t care about finding the best deal it’s a nice experience for people? (I most certainly do like to get the best deal though.)