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by kcmastrpc 2666 days ago
We have hundreds of customers (and thousands of engineers) who are willing to make the trade-off.

It's OK that you're not, but I hope you can agree that engineering observability isn't cheap nor easy - and if you're using standard libraries, frameworks, and tooling (and not going way off the rails) we have observed that, for the most part, our agent works as intended.

We always recommend our customers run the agent in their test and integration environments, but you are correct, there are always risks involved. Other than the automation how is this any different then putting a New Relic jar into your Java app, or including a Datadog library? We simply figured out how to do it automatically at runtime.

1 comments

I definitely value ease of use and zero-setup solutions - the issue for me here is that the situations where I would consider running a service mesh are the same situations where predictability and reproducibility would trump ease of use - namely any kind of production setting where down-time is sufficiently undesirable.

Testing with the agent would certainly help, but then you lose some of the "ease of use" benefits as I expect you would have to run a mini cluster in CI in order to run your agent?

There are few important difference between this and a "normal" dependency:

- Even if the application is fully tested with your agent, it could be something as simple as turning your agent off that could break things.

Hypothetical scenario: multiple instances of the application are running with your agent enabled. Someone decides to turn off monitoring for some reason - nothing bad happens and they go home at the end of the day. Later on, some instances are restarted, or the cluster is re-scaled. Now you have half your cluster on a different code-base and your serialisation breaks because you were doing something silly like using pickle or a java object stream.

- The examples I mentioned in my previous comment would not happen with a normal dependency, because the version of that dependency would already be managed through standard means. If I were to go an look at the code, I would be able to see the actual code that is running, and the exact versions of all dependencies used.

Well, I’m guessing a competitor flagged my OP; but I digress, I was just trying to raise awareness to what is actually possible (even if it’s not free, but I’d argue nothing of value is ever free - even open source, you still have to implement and operate it).

Anyways, I feel like we’ve come to an impasse, there is no monitoring solution out there which is bug-free (even opentracing and it’s various implementations have caused performance/stability issues, re: https://github.com/opentracing-contrib/java-spring-web/pull/...)

Regarding CI, our agent has no requirements other than a supported OS - you could be running your integration tests as a bare JVM and our agent would detect, instrument, and monitor it the same way if it were running inside a CRI-O container on K8S (though I’d question why you would run your integration tests in that manner).

IRT your examples, I’ll be brief in my responses because you’re not wrong, but the engineers on our team have taken great care to ensure we don’t break our customers environments (we run on systems which process 10’s of millions of requests an hour and where minutes of downtime cause losses in the 100s of thousands).

We dynamically unload our sensors/instrumentation when the agent is unloaded - so the likelihood of the issue which was mentioned earlier happening is slim (though nothing is impossible)

We also don’t instrument serialization methods (unless you were to decide to use our SDK to do so) so that’d literally never happen. We hook onto methods which handle communication between systems — HTTP request handlers, DB handlers, Messaging System handlers, Schedulers, etc.

Our sensors are open source, so you can check out the code if you’d like (https://github.com/instana). As I said earlier, we live in a world of trade-offs. I’d argue that systems which require the use of a service mesh are significantly complex enough to warrant the use of this level of automation to provide visibility that quite frankly 99.9% of organizations don’t have the time to do themselves.