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by warp_factor
2665 days ago
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The utility_function of facebook (what it maximizes for) is for your attention grab. This in itself makes the product bad. They will hack the endorphin in your brain in order to keep you hooked. the utility_function of email is utilitarian. No email server wants to keep their user hooked on their emails. |
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All the conversations I’ve heard discuss how to make products better for users. Even if it hurts standard metrics.
For example, the goal of the feed team hasn’t been to increase engagement for a couple of years now. The metric of choice is meaningful interactions.
The outsiders perspective of FB seems to be a couple of years out of date, compared to what I’ve seen.