[aupright]

ZenHub cofounder here - some really good points in this response, and it didn't sound like you were throwing project management methodology to the wind at all! For a lot of teams we work with, simply getting these insights is half the battle. A team shouldn't expect a tool to solve their problems, in the vast majority of cases it comes down to people and processes. We hope that these reports can drive the types of insights that are catalysts for those larger changes.

[audiolion]

Thanks for this feature though. Looks awesome to me! It is nice to see cycle time for other people in the org who dont use estimates. The fact that we are tracking change in pipeline movement makes it really easy for all to use.

I do think now about how at the end of the day, I normally like to put the next issue im going to work on in the "in progress" before I leave so it is ready for the next morning. Now I wonder if for metric tracking I should not do that.

Also I wonder what happens if you out something into In Progress then get a different priority and take it out. Does the time reset? Does it track total time it was in the pipeline?