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by mb_72
2665 days ago
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I often listen in to support calls when I'm on Skype with my business partner (I'm the dev, he's the sales / support / biz owner); this isn't planned, but happens because he's the only one who can take the calls. There isn't a single call I haven't learned something from, or (more positively) haven't had an idea on how to improve the product from. I've also learned a lot of respect for him as someone who not only keeps his cool with a (admittedly!) sometimes grumpy dev, but oftentimes grumpy customers. |
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