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by nkrisc
2668 days ago
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One great thing my company does is put a prominent link on the intranet homepage where anyone in the company can schedule a 1 hour shadowing session with customer support. You don't need a reason and within a few hours you've got time scheduled within the next few days. I think the whole process was actually driven by support as they wanted the rest of company to know what they do and see what they see. |
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