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by magicalhippo 2668 days ago
> "developer time is worth more than user time"

To an extent this is true, in the sense that one must consider the opportunity cost. When working on feature A or fixing bug B, I cannot be working on feature X or fixing bug Y. Also, some features might require a disproportionate amount of developer time compared to the time the user saves.

Just the other day I dismissed a feature request from a user which would have saved that user an hour or so doing a particular task. The problem was that it would have taken me over a week to implement and test (it required complex changes), and the user only had to do this task once a month at most. So for now, I couldn't justify the development time vs user time benefit.

That being said, my primary motivation is to enable users, letting them be more efficient and doing things they otherwise couldn't. I love adding features which allows users to spend minutes rather than hours doing a task, or even entirely automating the process. But I must be mindful of the opportunity cost.