I'm not the OP, but if you're interested in criticisms of Revolut, here's a complaint/rant letter (yes, physical letter) that I sent to them half a year ago: https://pastebin.com/L507bvf7
They gave some justifications for my complaints and apologized. They let me cancel my Metal plan without deducting the cancellation fee, as per my request. They sent me a copy of all my data as I later requested, and deleted my account.