[maaaats]

But what if the KPIs are unreasonable? I would say they are, given that it seems multiple teams are failing to meet them.

[lewiscollard]

> But what if the KPIs are unreasonable? I would say they are, given that it seems multiple teams are failing to meet them.

Yep. Unless the employees are slacking off in their work week (I have no reason to think this is the case) this seems true by definition.