[happytoexplain]

I think this is absolutely wrong and, frankly, sickening. It is never OK for a superior to ask or even imply that employees should work overtime (barring jobs with very disproportionate impact). Incompetence on the part of an employee is not punishable by overtime work unless they want to do that on their own volition. You work with them to solve their problems. If you can't do so without requiring that they work overtime (again, unless it is of their own volition), then they are not a good fit for that job. Anything else is inhumane, disrespectful, and out of touch.

[JeffRosenberg]

I'm as offended by the CEO's attitude as the rest, but this seems like a way over-the-top response. It is literally NEVER OK for a superior to ask an employee to work overtime?

Insisting that your employees work weekends for months on end is obviously unacceptable. Asking your employees to work occasional overtime in certain circumstances hardly seems monstrous to me.