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by sjwright 2674 days ago
Dealers are stupid and make no sense.

I may be a weird consumer but whenever I buy something expensive I always think about the unrelated things my money is paying for. So for example when I visit a car dealership I notice the big land footprint, the shiny offices, and well dressed salespeople—and I think to myself how much of my car purchase is going towards the upkeep of this crap, none of which I like or want.

If I want to learn about the car, I'd much rather access the manufacturer's website and read/watch independent reviews.

If I want to test drive a car I'd be willing to travel further to test drive one directly from the manufacturer. Or better still, just don't test drive it at all—you won't learn anything in an hour that you couldn't learn from a reviewer. The true character of a car usually takes a week or more to surface.

If I want to buy a car, I'd much rather buy it directly from the manufacturer and either pick it up from a central depot (to save money) or have it delivered directly to my home and detailed on my driveway (for a fee based on distance).

2 comments

I wouldn't mind car dealers if they actually offered a useful independent service. When I go to buy a camera the person in the store can explain the pros and cons of Canon vs Nikon vs Fuji vs Sony and let me try them all next to each other. Why can't I go to a car dealer and have them explain the pros and cons of Honda vs Toyota vs Nissan and let me compare them right there in the store.

I trust the guy at my local camera store to explain the pros and cons of a Canon vs a Fuji, I obviously don't expect they guy at my local Honda dealer to explain the pros and cons of a Honda vs a Toyota.

Rule of thumb for life: Never ever get advice about what to buy from the person selling it, unless that person has literally no incentive whatsoever, or if the purchase is extremely low risk (e.g. low item cost or hassle-free returns policy).

Camera stores is a great example. The vast majority of salespeople know how to convince you that a product suits your needs, but would have very little clue what is important to get the best outcome. They're not photographers—or if they are, chances are they're no more of a photography expert than you.

Perhaps the worst is "high end" hi-fi salespeople. These slick operators are great at convincing you to buy the unnecessarily expensive product and the criminally overpriced accessories. Unfortunately for the customer, most of the things that matter in making a good system aren't sold in a cardboard box with a big profit margin, so you'll never hear about them from a hi-fi salesperson.

My experience with test drives is that you immediately know if you like the car or not. Reviews have never really made sense to me, most reviewers seem to talk about stuff I just don't care about.

The only problem is that dealers usually only have cars with the most popular engines available, so you often can't actually try the car you want to buy...

Interesting. My experience is that if I want some idea of how I'll feel about the car in a year, a test drive of less than a week gives me almost no data.

Personally? yeah, I think renting a car is the way to go, if you want to evaluate how you will feel about the car later. A 20 minute test drive, to me, is like laying on a mattress for 20 minutes in a store and expecting to know what it will feel like to sleep on.

I feel the same. I’ve had stronger urges to buy a car I rented than one I test drive for 10 minutes. You just never get the same level of familiarity, the little quirks and knowing how your body feels after an extended multi-day drive if you simply test drive at dealer. I like to have my cars for a week at the minimum before I can confidently form a strong opinion in regards to purchase.
An important part of choosing a car is ergonomics. I like to rest my arms on the door and middle console armrests while driving, but my brand new (expensive) SUV, bought sight unseen, comes just short of being able to do this, which bothers me a little every day. Obviously these things differ from person to person, so yeah, next time I'll probably go for a test drive first.
Find a reviewer that has a similar body size to you. There's literally hundreds of car reviewers on youtube, there will be plenty who will have the same ergonomic structure to you.

Remember: you're not special. You're just another meat bag that fits within a bell curve of normalness.

Edit: to the one person who voted me down, I was wrong. You aren't a meat bag, you are special.