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by philosopherlawr
2668 days ago
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This is a bit too generic for my taste. I overall agree with the value chains he outlines for each company, but it gets too general when trying to say why Amazon is failing at groceries and Google is failing at Cloud. I know there's something else he's trying to say, but all I read is "it's outside of their core competency". |
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amazon knows how to source, warehouse and deliver non-perishibles, but groceries (perishables) require a different, more urgent value chain that doesn’t build on their existing expertise. they effectively need to build a parallel business (which they jump-started by buying whole foods).
with google, it boils down to “google sucks at sales and service” (value delivered outside technological expertise).
this is a high-level initial analysis (as you’d do in an mba strategy class), which is probably why it feels generic. you’d typically delve deeper into the leverage points, like logistics for amazon and sales and marketing for google.