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by secfirstmd 2676 days ago
That's cool. We interact with as many communities as possible but sometimes it's hard to know if people find our documentation useful
2 comments

Here's what worked for me (inadvertently). Brag about how good your documentation is on your product home page. Then people will go out of their way to volunteer all the ways in which it is not optimal for them. :-)
Have you talked with people using your tools and asked them? Unfortunately people will rarely send unsolicited good feedback to tools they enjoy so it's important to chat with your users.