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by ivolo 2679 days ago
Hey, just wanted to let you know that we're reading/listening and this is really helpful feedback. I'd love to do a phone call, and get your feedback on a few pricing/packaging changes we're working on. If you're willing, my email is ilya @segment.com
4 comments

Since you’re here, I highly agree. Segment is awesome and I’d love to pay for it but I need to track entire lifecycle for customers, including their original acquisition. That means tracking anonymous web visitors, and that immediately puts Segment into the “whoa, it’s how much?!?” category for me.
Very cool of you to be active on this Ilya! Happy to chat - I'll drop you a line.
I'm in the same boat. I love love love segment at Reforge (and I hear Segment loves Reforge, too). I've built some pretty awesome data pipelines (Personas are my favorite feature of all time) and have armed the marketing team to the teeth.

But my side project, Casting Call Club, has 150k uniques a month, most of which are not monetized. There's just simply no way I can justify paying for Segment. Many of the ideas I think about are simply lost because it would take too much time to build out myself.

We get almost 500,000 uniques a month, mostly unmonetized (though that's changing, slowly). I would LOVE to integrate an enterprise tracker but the pricing is just absurd. I mean, there's no way we can even 'try' it. We grew alot faster in organic traffic than we expected.

It's definitely meant for large enterprises, not for growing ones.

I guess, I'll throw my hat into the ring as well. Former customer here as well. Just finished pulling out all the Segment hooks from the code base for same reasons as others.