[Arathorn]

You can reach out to folks by email in Riot by hitting "start chat" and entering an email address. I'm not sure how much easier we can make that ;)

We should run a general purpose email bridge though, and in fact there's a massive public sector outfit asking for such a thing currently so it'll probably happen sooner than later.

In terms of Matrix not being a spectacular success - well, that's a matter of perspective. The intention for France is absolutely for it to federate with the public network (once there's are sufficient border gateways in place). And France is far from the only high profile Matrix deployment out there, it's just one that we can speak about. But eitherway, COI looks cool, and I hope it helps OX sell more mail servers :)