[icelancer]

> but what users want is even more important

Only developers and very tech-savvy people bitch about Slack. Your average person working in Sales, HR, or operations cares not for the memory footprint of Slack.

It's also not nearly as bad as people make it out to be. Yeah, it's slower than mIRC, fair enough. But IRC is dead to almost everyone and Slack took over, so it is what it is.

[saagarjha]

They do, but they misdiagnose it as "my computer is slow" or normalize it because that's all they're used to.

[arvinsim]

Anecdata but I never heard of that complaint for people I know that use Slack.

Maybe the circle I am in simply has great computers. But who knows.