[zAy0LfpBZLC8mAC]

Well, I see the problem, but then, a search site that doesn't allow you to use effective filters is ... kinda useless?

Though I think there is a more important thing to note here: Maybe you should explicitly support handling of unknown values in the UI? Failure to do so is IMO one of the biggest problems of most specialized search sites.

Sure, there are attributes that cannot always be determined reliably if at all--but instead of either ignoring the attribute completely or forcing it to "false" or "true", or some other explicit value, why not allow the user to specify whether entries for which the attribute is unknown should be shown? That way, if my requirement is proper IPv6 support, for example, I can decide whether I am in the mood to wade through tons of crap, but still have you filter out all entries for which it is known that proper IPv6 is not supported, or whether I want to ignore those and only look at the (probably more expensive) selection of providers that clearly advertise that their product isn't broken.

[ServerHunter]

I understand what you're saying, but for the vast majority of people, just knowing whether it has IPv6 available or not is enough information. We do have to strike the right balance with the UI between power users like yourselves and people less familiar with hosting.

Right now we do support unknown attributes, they show up unless explicitly filtered out. For example, a server might have an unknown CPU speed, in which case it will show up in the results unless a CPU speed filter is applied.

Just to make sure we're on the same page, you'd like to see the size of the IPv6 range assigned to the server, correct? Is there any more information you'd like about the IPv6 support?

Thanks again for your feedback. :)

[zAy0LfpBZLC8mAC]

> I understand what you're saying, but for the vast majority of people, just knowing whether it has IPv6 available or not is enough information.

Well, that's somewhat of a chicken and egg problem, though. It's not like those broken networks are actually necessarily good enough for the purpose that people use them for, it's just that noone is even aware that the network setup is broken and that that is the problem they should be fixing.

> Right now we do support unknown attributes, they show up unless explicitly filtered out. For example, a server might have an unknown CPU speed, in which case it will show up in the results unless a CPU speed filter is applied.

That's exactly what I think is broken, in that unknown values are not handled explicitly in the UI, but forced to an explicit value. When I specify "I need at least 2 GHz", say, that says nothing about whether I want to see servers for which you don't know the CPU speed, as such a server very well might have a 5 GHz CPU. All it says is that I don't want to see servers for which you know that the speed is less than 2 GHz. So, you shouldn't make assumptions about whether I want to see those servers, but rather let me choose what to do with them.

Now, I don't know whether this is important for clock speed, but often there are cases where there is a particular attribute that is known for many products to have a value that doesn't fit my needs, so it would be great if you could say "not any products where this attribute has value X" ... except that suddenly half of the remaining candidates vanish, too, because that attribute happens to be unknown for those, which then means you have to do all the filtering by hand after all, instead of using the search/comparison site to weed out 90% of the candidates and then investigating the remaining 10% by hand.

> Just to make sure we're on the same page, you'd like to see the size of the IPv6 range assigned to the server, correct? Is there any more information you'd like about the IPv6 support?

Well, yes, prefix length (or number of addresses for offers that don't even have a prefix, I guess), and I guess whether that prefix can be routed completely to the server, as that is, as ryanlol noted, something many hosters fail to do correctly as well. If you can figure it out (or for providers that are willing to feed you machine-readable data), it would also be useful to know whether the reverse zone of the IPv6 prefix can be delegated.