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by rjvir 2679 days ago
What happens if a user's card can't be scanned? For instance, bad lighting conditions, or an unusual card format?
1 comments

Great question! The small proportion of cards that can't be scanned can be pushed through a higher friction fraud prevention flow. Since card scanning is low friction, this allows you to catch a ton of fraud at minimal impact to good users, and subject only a very small number to the higher friction flow.