[mindslight]

I can't think of many companies that I'm happier to have trying to push mandatory arbitration clauses. A conservative well-capitalized bank or brokerage will duly pay an arbitrator that becomes accustomed to their repeat business. They will likely have their books and legal department in order enough to come up to speed with common sense once a request for arbitration has been filed, or failing that supply irrefutable (even if not necessarily correct) documentation to the arbitrator to support siding against the consumer. In other words, they'll keep up the illusion that their kangaroo court works as claimed.

But Uber, what do they actually do well ? Besides executing on that whole "startup" thing of fomenting civil disobedience, greenwashing it as "sharing", and then capturing it to install themselves as new less-accountable middlemen? This type of grossly incompetent mishandling is exactly the kind of thing we need to demonstrate how ridiculous it is to even entertain these eval(input()) clauses in "contracts".