|
|
|
|
|
|
by chdaniel
2690 days ago
|
|
|
That kind of survey's without a doubt annoying. Another thing I advocate for is getting 1-on-1 with the customer (as a CEO/Founder). If I'd get a direct email from that person that has a chance of not being pre-written (sometimes you can't tell, gotta give benefit of doubt), then hell yes I'll tell you what it is that got me out. Even if I hate you. Caring is important, even if you're caring about your business in the grand scheme of things |
|
|