[shandor]

> Sure, probably this was more about him being a good manager than the "process" behind it.

Of course also that, but you're completely right that that is the exact job of the Scrum Master. To "remove impediments". No matter if the impediment is some process or a manager, it's the Scrum Master's job to remove it.

This actually aligns pretty well with the ideas in Agile Manifesto. And that's why I'm so sad when "scrum master" nowadays mostly seems to mean someone who counts the minutes devs spend on each Jira ticket, and haunt the team when velocity seems to be dropping 10% for the second day in a row.