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by dylanz 2692 days ago
We use Intercom for support and push SQL's into Pipedrive. It works great. It keeps Pipedrive clean and our Sales people focused on real opportunities. We use Intercom a lot for its "segments", and do a lot of personal mail from there. For example, we hosted a drink-up in Copenhagen one day and was able to quickly shoot an email to all customers living there in about 2 minutes. I used a filter to identify who hasn't used the app in a while, remembered their names, and inquired when I met them. I dig it for that.