[zaphirplane]

There is this company that had a grid power issue, batteries kicked in batteries running low, diesel generator show time, diesel generator doesn’t kick in. people scramble to shutdown before the batteries run out. So ITIL stuff happens and time to test it, guess what? diesel again doesn’t kick in (don’t recall the consequences thou)

[ElijahLynn]

Please expand ITIL, I don't know what it means.

[zaphirplane]

https://en.m.wikipedia.org/wiki/ITIL Article explains it all

[mulmen]

Then you’re an ITIL expert! Welcome to mid level IT management.

I’m serious.