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by latj 2691 days ago
>Can you imagine if people who manufacture components for industrial designs behaved like Google does? "We have these subway trains with busted brakes, but it turns out that they were manufactured by Google and they dropped the project two years ago. I guess we have to buy new trains then..."

I can imagine it. It happens every day.

In an industrial setting it is not uncommon to need a part but the stock version of it is not available. It could be that the manufacturer switched from making cooling tower components to fly swatters. Or, it could be that the system you're maintaining is a hundred years old.

You might find a 3rd party replacement part from China. If not, you try to build it from generic components (everyone uses the same bearings, o-rings, springs, etc). If that fails you find a company who sells a similar product and give them your specifications. Finally, failing all other means, you pay a machine shop (or a foundry if you're making the cast iron part of the braking system) to build your part. Anything that has already been built can be built again.

If you want security in terms of products you are buying, you get a warranty. There are laws that enforce warranties. So you get a warranty, and when its going to expire you get an extension, and when you cant renew anymore you plan to replace that product.

The same is true of utility companies. If you are worried about fly by night fiber companies, you should require a lengthy advanced notice-- perhaps a year or two. And if Google blesses some other city instead of yours because you wanted the warranty, then you let it go.

1 comments

" If you are worried about fly by night fiber companies, you should require a lengthy advanced notice--"

That's the thing. Google uses its big name and reputation to gain entry but they behave like a fly by night operation.

The only reputation that Google has left in my head right now is that the thing that you rely upon can be gone overnight. I'm not using it for anything remotely critical.
For most non-tech users Google has a stellar reputation unfortunately.
Heck, I can't even get some of my techy friends to drop hangouts even though google's retiring it. One of them even said "I'm going towait to see what google's next product is", you mean allo? Duo? What's possibly next that could be worth it? Why would you want to stick with that treatment?