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by makomk 2696 days ago
They don't care so long as they can spin it as the buyer's fault. Early on, before the Pi even launched, they encouraged grassroots marketing campaigns which (amongst other things) promoted the Pi as a consumer-y kind of home entertainment device. One of their forum members pointed out that this might lead to disappointment because it really wasn't a plug-and-play consumer device and required a certain amount of technical knowledge, and his concerns were roundly dismissed. Then after it launched, their staff complained that people who wrongly thought of it as some kind of consumer entertainment device were unfairly giving it a bad reputation because they didn't have the technical skills to get it working.
1 comments

Do you have any links to point to? I don't recall any of that kind of marketing.

Here is a contemporaneous example where the focus is very much on education

https://www.bbc.com/news/technology-17190918