[h3throw]

When I worked at Uber we used this an it was internally called "uChat". I have two things to note about this:

1) When uChat was first rolled out the team who ran the rollout did everything they could to make it seem as though they had created uChat from scratch and that it was an internal tool, even though everyone knew it wasn't. The rollout was comically inefficient and the platform didn't scale at all to Uber's size. The uChat team then tried at an all-hands to talk about what a great job they had done building uChat which was followed by a slew of questions around all of uChat's massive failings such that the CEO started grilling them a bit. It was both embarrassing and strangely funny to watch what was either their total lack of self-awareness or their blatant misrepresentation of everything they had done.

2) When I left Uber in November of last year, uChat was still pretty dysfunctional. I use Slack today in my new role and it's a MASSIVE step up.

[it33]

Hi @h3throw, Mattermost CEO here. I highly appreciate your feedback.

People care a lot about their communication systems and we're continually listening and working to improve.

The $20M Series A helps us more quickly narrow the gap between open source and proprietary solutions.

We want to continue to invest, grow and raise funding so we can relentlessly improve open source options.

I've found that the customers that choose Mattermost have a long term view. They're joining us on the journey that brings more choice to the market. They share the belief that the world can be made safer and more productive through open source technologies.

A $20M Series A may not seem like a lot compared to the $1.2B Slack has raised to date--But it's four times the size of Slack's $5M Series A in 2010: https://www.crunchbase.com/funding_round/slack-series-a--539...

@h3throw, may I beg you for a favor?

So I can learn more about addressing your comment in 2), could you help share one thing we can improve?

[jabberthemutt]

FYI this comment comes across as very unnatural marketing through 'community engagement', hijacking the top comment. This is HN not some business Bros you can lull to market with 'journey' fluff. Please don't abuse HN.

[it33]

Thanks @jabberthemutt, you might be right on the marketing-y speak for HN.

Basically I was one of the people that started the open source project and I'm trying to find out what the top issues are so we can fix them.

[jabberthemutt]

The last lines would have sufficed then! ;)

Thanks for your wonderful software BTW!

[it33]

Thanks @jabberthemutt!!

[ksec]

How long ago was that? And if the problem were simply scaling issues ( Technically solvable ) or were they design issues? ( Basically the product guys don't really get it )

[albertgoeswoof]

What was it? A skinned version of some OSS app?

[owens99]

It was Mattermost, the company that just raised $20M in the article. He says it in the first sentence, though I didn't see that at first either.