To play devil's advocate: such dismissals are common to hear for all kinds of ideas/products. People are often not familiar or dismissive towards problems facing people other than them.
Ok, but he explicitly tried to frame it as men "lacking empathy" for women, when it's just another case of someone out of touch with the target demographic.
I'm a woman, and this raises another point. People get really, really weird about this. Especially if you try to talk about it.
Also, women aren't just a target demographic. We're 50.5% of the population. And that's kinda the point. This isn't just inside baseball --- it's literally half of all humanity!
Not to brush this off in particular, but there are quite a few target demographics that are more than "half of all humanity". For example, people who use toilets.