[joncalhoun]

Most people - traveled or not - would be okay with this if they knew the service person was making a fair wage. The problem is that service workers are not fairly compensated in the current system so our options are (a) hurt the service worker by not tipping to make a point, or (b) tip so the service worker is fairly compensated.

The only real way this changes is if we first make sure service workers are fairly compensated, but for most people this isn't a big enough issue to prioritize it - we only discuss it in forums like this when an article this appalling gets posted - but it is a big issue for the millions of restaurants in the US who would have to increase wages so they will all lobby against it.