Hacker News new | ask | show | jobs
by schindyguy 5689 days ago
Am I getting my 2.99 back? Or is the free version ad supported? In the process of trying to get more users, the free move might alienate their paying customers
2 comments

Meaning you will delete the app you paid $2.99 for in protest?

http://en.wikipedia.org/wiki/Sunk_costs

Yeah, you basically are screwed. You paid $2.99 to have no ads, now you are out $2.99 and will presumably see ads. Bait and switch, basically.
If I'd paid $2.99, I simply would not pay for anything else from Alphonso Labs. I'd just wait until they gave it away free - that is a shame, because that way any app is unlikely to be successful enough to be given away free.

If they give it away free, then I would expect that they do something for previous purchasers. If they don't, they risk building a lot of bad will from early adopters that could kill their next venture.

Then again, one could argue that you paid that premium for early use of the app, and for $2.99 it's not worth holding a grudge and refusing to purchase their next product.